Most orders ship within 1-3 business days. Custom-tinted paints and finishes may take an additional 1-2 business days. You will receive tracking information as soon as your order has been produced and is ready to ship.

Yes, we offer nationwide shipping within the U.S. for all our products. Shipping fees and delivery times will vary depending on your location and the size of your order.

Yes, we do offer limited international shipping options. Please contact us for more information about international orders and customs practices.

Yes, once your order has shipped, you will receive a tracking number via email. You can use this number to monitor the delivery status of your shipment.

If your order arrives damaged, please contact us within 48 hours of receiving the package. Provide photos of the damaged product and packaging, and we will work with you to resolve the issue.

Non-Tinted Products: We accept returns for any non-tinted paint, stains, or sundries within 30 days of purchase, provided the product is unopened and in its original condition.

Tinted Products: Unfortunately, we cannot accept returns on any tinted or custom-mixed paints and stains, as these are made to order.

Yes, you can change or cancel your order as long as it hasn’t been tinted. Once the product is tinted, cancellations or changes are not possible. Please contact us as soon as possible to make adjustments.

If your product has not been tinted or custom-mixed, and is in its original, unopened packaging, it is eligible for return within 30 days of purchase.

Yes, we offer samples for all our metallic paints and specialty finishes. We highly recommend ordering samples before committing to larger quantities, as colors may vary when viewed on different screens.

Yes, we offer bulk purchasing options for large-scale projects. Please contact us directly to discuss pricing and availability for bulk orders.

Yes, you can change or cancel your order as long as it hasn’t been tinted. Once the product is tinted, cancellations or changes are not possible. Please contact us as soon as possible to make adjustments.

We accept all major credit cards (Visa, MasterCard, American Express, Discover) as well as PayPal, Apple Pay, and Google Pay.

Yes, we offer digital gift cards in various amounts, which can be redeemed online or in-store. They make a perfect gift for friends, family, or clients who are working on a design project. Please contact us for purchasing information.

Unfortunately we only offer discounts on volume orders. For large-scale commercial discounting we ask that you please contact us directly to set up a professional account and discuss your project needs.

Our products are low VOC (volatile organic compounds), making them a healthier option for indoor air quality and more environmentally friendly. Please check individual product descriptions for specific details on VOC content.

We are able to produce many of our products in Zero VOC bases, if desired. Please contact us for more information about this custom service.

We recommend storing leftover paint in a cool, dry place with the lid tightly sealed. Keep the container off the ground to avoid moisture damage and out of direct sunlight to prevent the paint from deteriorating.

For high-traffic areas like hallways or entryways, we recommend using a durable finish, such as semi-gloss or satin, that is easy to clean and resistant to wear and tear.

If an item is backordered, we will notify you immediately with an estimated shipping date. You can choose to wait for the item or cancel your order for a full refund.

We pride ourselves on offering a vast color palette with over 500 colors available in our General Collection. We also offer curated pallets for specific products (like our metal-inspired Metals Colors). Each color can be tinted to order across our entire range of paints. Custom colors are also available in nearly every product upon request. Some products, such as polyurethane, are only available in clear bases.

While we strive to accurately represent our colors, variations can occur due to lighting conditions, application, or differences in computer monitors. This is why we highly recommend ordering a sample before painting. If the color you receive doesn't match your expectations please reach out to us!

Yes, we offer custom color matching for most of our paint products. Please contact us with details about the color you're looking for, and we can help create a custom match for your project.

Yes, we provide consultations for color selection and finishing techniques. Whether you're a homeowner or a professional contractor, our team is available to help you choose the right products for your project.

Yes, we’re happy to help! Contact us via phone or email, and we can guide you in choosing the appropriate paint finish for your specific project—whether it’s walls, trim, furniture, or exteriors.